Everything to do with your plan is on the Billing page. At the top you'll see your current plan, its status and when it renews.
Below that are the plans. The one you're on is marked Current plan.
Choosing a plan during your free trial
Click Upgrade to Starter or Upgrade to Pro, then add your card on Stripe's secure checkout page. Your plan starts straight away. If your trial has more than two days left, your first payment is taken when the trial ends, so you keep your free days.
Upgrading
On a paid plan, click Upgrade to Pro. Stripe's billing portal opens so you can confirm the change. Upgrades take effect straight away, and Stripe charges the difference for the rest of your current billing period.
Downgrading
Click Downgrade to Starter and confirm the change in Stripe's billing portal. Downgrades take effect at the end of your current billing period, so you keep your current plan until then.
If you have more properties than the smaller plan allows, you'll need to delete some before you can downgrade.
The Business plan
Business isn't available to buy online. Click Contact us on the Business plan, or email us at hello@welcomepack.io, and we'll sort it out with you.
Updating your card or getting invoices
Click Manage billing to open Stripe's billing portal. There you can update your card details and download your invoices. If a payment doesn't go through, the Billing page will tell you, and you can update your card the same way.
Cancelling
- Go to Billing and click Manage billing.
- Choose Cancel plan and confirm.
You keep your plan until the end of the period you've paid for, and you won't be charged again. Changed your mind? Use Manage billing to keep your plan before it ends.
If you want to close your account completely, see Account settings. Deleting your account also cancels your subscription.