Manage your account from the Account page.
Profile
Your name and business name.
Host contact details
The phone number, email address and WhatsApp number guests see on your welcome packs. To use different details for one property, change them in that property's Settings in the editor.
Login and security
- Change email. Enter your new address and we'll send a confirmation link to both your old and new email addresses. Click both links to finish the change.
- Change password. Enter your current password, then your new one. If you've forgotten it, use Forgot password? on the sign-in page.
- Sign out of all devices. Useful if you've signed in on a shared or lost device.
Notifications
Choose which emails we send you:
- new guestbook entries
- guest requests
- questions the AI concierge couldn't answer
- product updates
Your plan
A summary of your current plan, with a link to Billing. See Changing or cancelling your plan.
Your data
Click Download my data to get a copy of everything in your account as a single file (in JSON format).
Deleting your account
Under Delete account, type DELETE to confirm. This:
- cancels any subscription
- deletes your properties, photos and all your data
- can't be undone
Your welcome pack links and QR codes will stop working.