The digital welcome guide your guests deserve
Replace dusty folders and outdated PDFs with a beautiful, mobile-first guide. Fully customisable, easy to update, and powered by AI that answers guest questions instantly.
Free 14-day trial • No credit card required
Free 14-day trial • No credit card required
Why hosts love Welcome Pack
Everything you need to create the perfect guest experience
Get Your Life Back
Stop answering the same questions over and over. Give guests an easy way to find answers themselves.
More 5-Star Reviews
Guests love clear, easy-to-follow digital guides. They mention it in reviews.
24/7 AI Concierge
Our AI knows everything about your property and answers guest questions instantly.
Works on Any Device
No app download required. Guests access your guide via web link or QR code.
Easy to Create
Choose a template, fill in the details, and publish in under 10 minutes.
House Rules Made Clear
Communicate rules without the awkwardness. Everything documented in one place.
Your 24/7 AI Concierge
No more 2am texts about the WiFi password. Your AI concierge knows everything about your property and answers guest questions instantly — any time, any language.
Instant Answers
Guests get help in seconds, not hours. No waiting for you to wake up.
Learns Your Property
Trained on your welcome guide content. Accurate answers every time.
See What Guests Ask
Analytics show common questions so you can improve your guide.
See It in Action
Watch how Welcome Pack works for hosts and guests.
One Link, Everything They Need
WiFi passwords, house rules, local recommendations — organized beautifully and accessible from any phone.
Simple, transparent pricing
Start with a 14-day free trial. No credit card required.
Starter
Perfect for single property hosts
- 1 property
- AI Content Generator
- All templates
- Photo & video support
- Google Places integration
- AI Concierge
- QR code & sharing
- Basic analytics
Pro
For hosts with multiple properties
- Up to 5 properties
- Advanced AI (learns your voice)
- Premium templates
- Guestbook feature
- Guest requests
- Question-to-Content AI
- Advanced analytics
- Priority support
- Custom branding
Business
For property managers & portfolios
- Unlimited properties
- Team access
- API access
- White-label option
- Dedicated support
- Custom integrations
- Training & onboarding
- Everything in Pro
Frequently asked questions
Everything you need to know about Welcome Pack
Guests receive a unique web link that you can share via Airbnb messages, email, or text. They can also scan a QR code. No app download required - it works in any browser.
Our AI is trained on all the information in your welcome guide. When guests ask questions, it provides instant, accurate answers based on your property details, house rules, and local recommendations.
Yes! Every plan includes a 14-day free trial with full access to all features. No credit card required to start.
Most hosts have their first guide published in under 10 minutes. Choose a template, fill in your details, and you're ready to share.
Yes! Welcome Pack works with any platform. Simply paste your guide link into your Airbnb or VRBO scheduled messages, and guests automatically receive it.
Absolutely. Our Pro plan supports up to 5 properties, and our Business plan supports up to 15. Need more? Contact us for Enterprise pricing.
Ready to upgrade your guest experience?
Join hundreds of hosts who are simplifying their hosting with Welcome Pack.