Welcome Pack vs other welcome book apps
There are a few digital welcome books around. Here's what you get with Welcome Pack, and how that compares with what's typical elsewhere.
| Welcome Pack | Others | |
|---|---|---|
| Priced in pounds, made for UK hosts | Often priced in US dollars | |
| Free trial | 30 days, no card | Often 7 to 14 days |
| Every feature on every plan | Often saved for higher plans | |
| AI concierge for guests, 24/7 | Some include one | |
| The concierge finds real places nearby on Google Maps, with Call and Directions | Varies | |
| The concierge looks things up on the web (what’s on, bus times) and shows its sources | Varies | |
| See the questions guests ask | Every plan | Often on higher plans |
| Answer a question once, and the concierge knows it next time | Rarely | |
| Guests message you in the app and get your reply as a notification | Often just "contact the host" | |
| Languages for guests | 17 plus English, including Welsh | Varies |
| Build your pack from photos of your printed welcome book | Some | |
| Saves to the guest’s phone like an app, and works without signal | Usually a web link | |
| Emergency & safety page: 999, 111, nearest A&E, works offline | Rarely | |
| Private notes, guestbook and videos | Every plan | Often on higher plans |
| Send the link automatically before each stay | Ready-made message for Airbnb, Vrbo or Booking.com | Some send it for you |
| Bookings from your Airbnb, Vrbo or Booking.com calendar, each with its own guest link | Varies | |
| Door code shown to each guest on arrival day only | Varies | |
| A page for your cleaner: every changeover, calendar reminders, checklist with alarm tests | Varies | |
| Safety check reminders for your part of the UK, with certificates stored | Varies |
“Others” is a general guide from our review of popular digital welcome book apps (October 2026). Features and prices vary by provider and plan, and change over time.
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